See your GP without leaving the couch.
Great for
- Script renewals & eScripts to your phone
- Referrals for imaging, specialists and allied health
- Discussing results from blood tests or scans
- Mental health reviews with your GP
- Chronic disease check-ins
- Travel medicine follow-ups
Better in-person
- A physical examination
- Immunisations or injections
- Wound care, pap tests, skin excisions
- ECGs, spirometry and other procedures
- First-time assessments for complex issues
If you’re not sure, book telehealth — your GP will tell you if you need to come in.
What you need
- A phone with good reception, or a phone, tablet or laptop with a camera for video
- A quiet, private place to talk
- Your Medicare card number
- A list of the medicines you take
- The name of your usual pharmacy, if you want your script sent there
Your script and referrals
Your doctor sends an eScript straight to your phone by text or email. You can take it to any pharmacy, including the one inside our clinic. Referrals and pathology request forms are emailed to you.
What if I need to be seen in person?
Some problems need an examination. If your doctor decides you should come in, reception will book you an in-person appointment. We are open 7 days, with appointments until 9pm on weeknights.
Telehealth and MyMedicare
We are a MyMedicare registered practice. Once you register with us through MyMedicare, you may be eligible for more telehealth options with your regular GP. Ask reception how to register.
Common questions
Can I get a medical certificate by telehealth?
Yes, if your doctor thinks it is suitable after talking with you.
Do I need an app?
No. For a phone consult your doctor calls you. For video, you get a secure link by email or text at your appointment time.
What if I miss the call?
Your doctor will try again. If you still miss it, call reception on (07) 2140 4888 to rebook.
How it works
Three steps, no downloads.
Book telehealth
Choose phone or video when you book. Same-day slots often available.
We’ll call or send a link
Your doctor calls you, or emails a secure video link at your appointment time.
Get sorted
Scripts eSigned to your phone, referrals emailed, results explained.